SEARCH FOR DIAMONDS
Welcome to Once Upon A Diamond!
We specialize in quality Gemstone and Diamond jewelry. We are a family owned business and have been in the Jewelry business since 1912 which started in Council Bluffs, Iowa as Brown's Jewelry & Loan. We are a 4th generation jewelry store, and have been a member on eBay for over 10 years with 100% positive feedback. We have also joined Etsy & Ruby Lane with an effort to showcase our unique vintage and antique jewelry collection that ranges from a variety of types and periods. Thanks for visiting us.
We offer a variety of payment methods and are easy to work with. We offer Paypal, VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER, bank wire transfer, money order, personal check and Layaway. Contact us about our Layaway option.
Louisiana State Residents pay 9.0 % Sales Tax
Domestic Shipping is free. Items will be shipped via USPS Priority Mail (2-3 day delivery time). Please inform us if you need expedited shipping.
International Shipping is free. Items will be shipped via USPS Priority Express or FedEx Express. Duties and taxes may apply as we are not responsible for these fees.
All items are shipped 1-3 days after payment is received.
(In most cases the same day.)
We provide tracking information as soon as your item ships, as it also includes insurance, delivery confirmation and signature confirmation.
Returns & Refunds
If the item is not as described or you are unhappy with your purchase please message us and we can resolve the situation in a professional manner.
(We want you completely satisfied.)
We give a 100% Money Back Guarantee within 14 days of you receiving the item.
When returning an item you MUST include the item number, your paypal email address, and your full name and address.
(You Must Contact Us For A Return Authorization #)
While we do everything we can to minimize disappointment, we request that you attempt to resolve any issue by first contacting us. We assure you that issues are usually just a misunderstanding and with a little patience and conversation, we assure you any issues can be easily resolved. We guarantee that every transaction you make is 100% safe.
We guarantee our Diamonds and Gemstone jewelry to be authentic and of the highest quality your money can buy. We personally inspect every item before shipping them to you. Our business philosophy is to offer you the broadest selection of the most outstanding jewelry while providing each customer with incomparable service. We strive to provide the safest and most enjoyable shopping experience.
Before returning any item you must first contact us via email or phone to get a return authorization number.
Returning Merchandise Instructions
Send returns to:
OUAD / attn: Steve Brown
6112 Line Avenue
Shreveport, Louisiana 71106
Important: Leave 'Once Upon A Diamond' out of the address.