Shipping

Shipping

Free Worldwide


Shipping globally since 2000 From shreveport, louisiana, usa

DOMESTIC

DOMESTIC

1.  Domestic Shipping is Free.

2. We cover all shipping and insurance costs which is for the full amount of the item purchased.

3.  We ship all items under $500 using USPS Priority Mail with Signature Confirmation. Please allow 3-5 days for shipment.

4.  We ship all items $500 and over using USPS Priority Mail Express with Signature Confirmation. Please allow 1-2 days for shipment.

5.  To guarantee a secure delivery, we do not ship to PO Boxes yet we can accept them as your billing address.

INTERNATIONAL

INTERNATIONAL

1.  International Shipping is Free.

2.  We cover all shipping and insurance costs which is for the full amount of the item purchased.

3.  We ship all items using FedEx International Priority with Signature Confirmation.

4.  Please be aware of any duty fees or VAT taxes that your country may impose upon receipt of your package. If you are unsure of your country's duty fees, please contact us and we can inform you.

5.  Current VAT Tax Guide

TRACKING

TRACKING

Postal carrier information and a tracking number will be emailed to you as soon as the package ships.

Please visit USPS.com or FedEx.com to input your tracking number and check the status of your package.

You may also check the status of your order/shipment here on our website. 

Once Upon A Diamond

RESIZING & CUSTOMIZATIONS

RESIZING & CUSTOMIZATIONS

For specific customizations to jewelry or other merchandise, such as engraving and monogramming, please contact us first to discuss an agreeable production and shipping time frame.  Please allow an additional 1-3 business days for ring resizing.

Click here for more details on Resizing

SHIPPING CONDITIONS

SHIPPING CONDITIONS

Payment by Credit Card: 

We only ship to your billing address. 

Payment by PayPal:

We only ship to your verified PayPal address.

Click here for more details on Payments

PRIVACY & SECURITY

PRIVACY & SECURITY

We do not include our store name on the shipping label as the return address will be from Steve Brown or one of the son's, Nick or Jordan. We don't wish to alert anyone during the shipping process as to the precious contents of the package, or if it's a gift, we simply don't want to ruin the surprise.

Purchased an Item?

Purchased an Item?

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Do you prefer a different shipping method, need your item to arrive at a certain date, or are unsure if we can ship to your location? Send us a message and we'll get right back to you.



Did you know that all diamonds are between 1 and 3.3 billion years old?